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Terms & Conditions

Last Updated: 17-02-2025

Welcome to MEDICINE MART! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.

1. Definitions

  • “Company,” “we,” “our,” “us” refers to MEDICINE MART.
  • “Website” refers to https://mymedicinemart.com/.
  • “Buyer,” “you,” “your” refers to any person who accesses or uses our website.
  • “Seller,” “vendor,” and “supplier” refer to businesses that are listed on our website and provide products to buyers.

2. Use of Website

  • The website serves as an informational platform that facilitates connections between buyers and verified sellers. It does not sell medication, provide medical advice or telehealth services.
  • The primary objective of Medicine Mart is to connect buyers with verified suppliers and ensure that order requests are processed efficiently and satisfactorily.

3. Products & Services

  • We only list certified and tested suppliers who have been strictly instructed to prioritize the fulfillment of your order as their primary objective.
  • Product descriptions and pricing are subject to change without notice.
  • We reserve the right to limit or refuse service to any individual or geographic region.

4. Orders & Payments

  • All transactions occur directly between buyers and sellers, with our dedicated support team available to assist in moderating and facilitating the order process.
  • Sellers will provide guidance on the available payment options.
  • Prices are listed in USD and may be subject to applicable taxes and shipping fees.
  • Payments are generally non-reversible, and once an order has been placed, it cannot be canceled or modified.

5. Shipping & Delivery

  • Delivery is available globally, with a few exceptions such as certain countries in the EU and the UAE.
  • Estimated delivery times vary based on location and availability; however, please allow a minimum of 20 business days for international shipments to arrive at your doorstep.
  • Sellers are not responsible for delays caused by third-party shipping providers.

6. Returns & Refunds

  • Reshipments will be processed if a package is returned due to compliance-related issues, ensuring adherence to applicable regulations.
  • Refunds are only issued for verified defective or damaged products. The product must be returned to our nearest designated agent for evaluation before a refund is processed.
  • To initiate a refund request, please contact the seller within 7 days of receiving the product, providing all relevant details for verification.
  • If the seller does not respond to your request, you may contact our support team at any time to raise a ticket, and we will address the matter promptly.

7. Intellectual Property

  • All website content, including text, images, logos, and trademarks, is the property of MEDICINE MART and protected under intellectual property laws.
  • You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

  • MEDICINE MART is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our primary role is to facilitate connections between buyers and legitimate sellers; however, we do not provide professional medical advice or act as a substitute for consultation with healthcare professionals.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of [Your Country/State].
  • Any disputes shall be resolved through arbitration or the courts in [Your Jurisdiction].

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
Email: support@mymedicinemart.com
Phone: +1 (929) 243-9814

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing MEDICINE MART

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